Girato
For customer success and support

Answer how do I… with a 30-second video.

A short video beats three paragraphs of steps. Girato zooms into each click, so customers can follow along on any screen.

  • No account
  • No card
  • Nothing uploaded
  • 2 badge-free exports
Filmed in the real app
0uploads: it all runs on your computer
3platforms: Windows, Mac and the browser
26backdrops and 4 aspect ratios
$0to start. No account, no card
The short list

Why support teams switch to Girato

Each one is shown in the real app. No mock-ups.

01

Every click is easy to follow

  • Customers watch on laptops and phones.
  • Girato zooms into the button you pressed.
  • It follows your cursor too.
  • Nobody squints at a full screen.
Check it: no keyframes; the zooms come from your own clicks.
02

Customer data stays private

  • Recording inside a real account?
  • Blur boxes hide names, emails and order numbers.
  • Nothing is uploaded anywhere while you work.
Check it: recording, editing and export all run on your computer.
03

One recording, every format

  • 16:9 for YouTube, 9:16 for Reels.
  • Square posts and 4:5 feed videos too.
  • All from the same take, without recording again.
  • On Windows, on a Mac or in the browser.
Check it: MP4 (H.264 + AAC) that X, LinkedIn and Instagram accept as-is, plus GIF.
04

It looks like a studio made it

  • A gentle 3D lean, a soft shadow and rounded corners.
  • One of 26 backdrops behind it.
  • A flat screen grab ends up looking designed.
  • One click changes the whole look.
Check it: 26 named backdrops and 4 aspect ratios, all in the free plan.
05

Pay once, or never

  • The full editor is free for good, with a small badge.
  • Pro removes the badge and adds 4K.
  • Or pay $99 once and never see a renewal email.
Money-back: 14 days on your first Pro purchase, on top of your statutory rights.
$0free for good
$8a month for Pro, paid yearly
$99once, for life
Position

Heard these about other recorders?

What users and the makers' own pages say, linked to the source, and what Girato does instead.

LoomTheir own page
  • Free plan recordings stop at 5 minutes.
  • It also caps you at 25 videos and 720p.
Source: loom.com/pricing, checked 22 Oct 2026
Girato free exports real 1080p60 MP4, with a small badge and no time limit.
LoomTheir own page
  • Prices went up for existing customers from 30 November 2025.
  • There was no opt-out.
Source: Atlassian support, checked 22 Oct 2026
Pay $99 once and your price can never go up.
TellaTheir own page
  • No free plan.
  • Downloading your raw recordings needs a paid plan.
Source: tella.com pricing and help, checked 22 Oct 2026
Your Girato recordings never leave your computer. They are already yours.

Swipe for more

Fair is fair: Loom's instant share links, OBS being free and open source, and Screen Studio's polish are real strengths. Girato is for polished videos you own, made on your own computer.

Package

Everything you get, in one app

No add-ons and no credits. The free plan has all of this, at 1080p with a small badge.

Auto-zoom cameraZooms into every click and follows your cursor
Smooth cursor and click effectsSpotlights, click sounds, typing sounds
3D tilt and 26 backdropsCinematic framing without a design tool
Every shape from one take16:9, 9:16, 1:1 and 4:5
Local auto-captionsPlus .srt and .vtt files, made on your computer
System sound and microphoneEach on its own track, with mic clean-up
Webcam bubbleWith background blur or removal
Blur boxesHide emails, keys and customer data
Titles and step labelsFive entrances, drag them anywhere
Cut by deleting wordsEdit the transcript, the video follows
A real timelineSplit, delete, speed up, drag and snap
MP4 and GIF export1080p60 free, up to 4K on Pro

Free

$0
Free for good
  • The full editor
  • 1080p at 60fps
  • 3 clean exports a month
  • Then a small "Made with Girato" badge
Start free

Pro

$8/mo, billed yearly
About 26¢ a day ($12 monthly)
  • No badge
  • 4K and Max quality
  • Voiceover, music, premium sounds
  • Every export format
Go Pro

Lifetime

$99 once
Pay once, yours for good
  • Everything in Pro
  • All future updates
  • Windows and Mac
  • No renewals, ever
Get Lifetime

14-day money-back guarantee on your first Pro purchase. Refund policy

What you skip

The editing you never have to do

Every line on the left is a job someone does by hand in a normal editor.

Proof

Don't take our word. Check it.

Every claim about Girato on this page is something you can test in the app in a minute. Real customer quotes appear here as they come in. We never invent them.

The same recording through Girato: zoomed in on the search, tilted in 3D, on a backdrop
The raw screen recording, as recorded
As recordedThrough Girato
One frame from the same recording. Drag to compare. Nothing was edited by hand.
Privacy
  • Recordings never leave your machine.
  • No upload server to leak from.
Verifiable in the app
Auto-zoom
  • The camera follows your cursor.
  • It zooms into your clicks by itself.
  • No keyframes.
Verifiable in the app
Try it
  • Runs free in your browser.
  • No download, no account, no card.
  • 3 exports a month are badge-free.
Verifiable in the app
Pricing
  • $99 once for Lifetime.
  • Or stay on the free plan for good, with a small badge.
Verifiable in the app
Output
  • Real MP4 (H.264 + AAC) up to 4K.
  • X, LinkedIn and Instagram accept it as-is.
Verifiable in the app
Captions
  • Written on your computer by Whisper.
  • No cloud and no credits.
  • No per-minute fees.
Verifiable in the app
Stage
  • 26 backdrops and 4 aspect ratios.
  • Landscape to Reels from one recording.
  • No re-recording.
Verifiable in the app
Detail
  • Cursor smoothing and click spotlights.
  • Typing sounds driven by your real keystrokes.
Verifiable in the app
The fastest proof is your own screen.
  • Open Girato in your browser.
  • Record 20 seconds and watch it zoom.
  • No account, no card.
Try it now
Questions

Before you try it

Can I add captions for customers who watch muted?
  • Yes. Girato writes captions from your voice on your computer.
  • It exports .srt and .vtt files too.
  • Use them in help centres and video hosts.
Do videos work in our help centre?
  • Yes. Girato exports standard MP4 and GIF files.
  • Any help centre, ticketing tool or video host accepts them.
Is Girato really free?
  • Yes. The full editor is free for good, with a small badge on exports.
  • Auto-zoom, captions and 1080p60 export are all included.
  • Each month, 3 exports of any length are badge-free.
  • Pro removes the badge and adds 4K: $8/month billed yearly, or $12 monthly.
  • Lifetime is $99 once.
Do my recordings get uploaded?
  • No. Girato records, edits, captions and exports on your own computer.
  • There is no upload step and no account.
  • The web version runs in your browser the same way.
Can I get my money back?
  • Yes. Your first Pro purchase has a 14-day money-back guarantee.
  • That is on top of your statutory rights.
  • Try the free plan first, no card needed.

Fewer back-and-forths. Happier customers.

  • Record your next answer in your browser.
  • Free, in under a minute.
Start freeGet the apps